3Y NBD EXCH SJ 4XXX/G4XXX SVC

HP ScanJet:

• G4010
• 4050

Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Next-day exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US.

Standard business hours coverage:
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.