Miscellaneous | |
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Additional Information | Extended telephone support may be available for selected products. |
Service Information | |
Product Supported | HP LaserJet M1319F MFP |
Provided Support | Remote Diagnosis |
Service Availability | 9 x 5 |
Service Details |
Remote problem diagnosis and support: HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution. Next Business Day Exchange:If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time. Standard business hours coverage:Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays. |
Service Duration | 4 Year |
Service Main Type | Exchange |
Service Sub Type | Electronic and Physical |
Service Response Time | Next Business Day |