
| Miscellaneous | |
|---|---|
| Additional Information | Extended telephone support may be available for selected products. |
| Service Information | |
| Product Supported | HP LaserJet M1319F MFP |
| Provided Support | Remote Diagnosis |
| Service Availability | 9 x 5 |
| Service Details |
Remote problem diagnosis and support: HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution. Next Business Day Exchange:If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time. Standard business hours coverage:Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays. |
| Service Duration | 4 Year |
| Service Main Type | Exchange |
| Service Sub Type | Electronic and Physical |
| Service Response Time | Next Business Day |